Correctional Health Care should develop a process to ensure that it uses master agreements to procure only goods and services that are within the scope of those agreements.
Correctional Health Care provided a copy of its CALNET process flow for professional services. The process flow includes a statement that it will ask the Department of Technology to perform a courtesy review of its proposed procurements prior to execution of contracts.
Correctional Health Care provided additional information regarding its efforts to ensure staff are appropriately trained regarding CALNET 3, but it did not provide any information regarding how it will ensure staff use CALNET 2 appropriately.
Correctional Health Care stated that it has trained its staff regarding the specifications of master agreement CALNET 3, which will replace CALNET 2. Correctional Health Care acknowledged that it continues to use CALNET 2, but did not describe any new process it has developed to ensure that it only uses CALNET 2 for goods or services that are within the scope of the agreement.