To ensure that counties are consistently following up on all match lists, Social Services should better enforce the counties' implementation of its recommendations from the IEVS reviews and verify implementation of the corrective action plans that counties submit.
Attached are the completed Special Investigations Unit (SIU) and Income Eligibility and Verification System (IEVS) review manuals that will be used to ensure consistency on IEVS and SIU reviews.
A draft of the SIU and IEVS formal procedures was revised to incorporate peer review edits and comments and is currently undergoing final review. The IEVS and SIU manuals are both comprehensive tools that have taken an extensive amount of time to develop and review. Additionally, to ensure that the manuals are helpful, CDSS staff will be using them on current and upcoming IEVS and SIU reviews over the next three months.
See response to Recommendation 1.
Draft of the Income Eligibility and Verification System and Special Investigations Unit formal procedures is in progress. The draft will include county match list follow-up and verification of the implementation of the county submitted corrective action plans.
Agency responses received are posted verbatim.