To ensure that it can demonstrate that its resale record inspectors are qualified, Novato should develop a process to maintain continuing education attendance records. The city should ensure that staff receive periodic continuing education through internal and external sources to keep them current on code requirements, especially when the requirements are updated.
As noted in the May 23, 2016 response, a spreadsheet was created to track training classes taken and certifications attained for each officer on the City's servers and Human Resources files.
The city provided us the documents it uses to track the continuing education sessions its staff attend. The documents demonstrate that the staff have attended multiple continuing education training sessions, including prior to our audit and subsequent to the issuance of our audit report.
A spreadsheet has been created to track training classes taken for each officer (see Attachment 6). This spreadsheet, along with certifications obtained by the officers, will be retained in the division's server and in the City's Human Resources division.
This recommendation has been fulfilled.
Although the city has created a spreadsheet for staff to use, the spreadsheet did not report any attendance at training classes as of the city's response. We will assess the city's progress in implementing this recommendation during the six-month reporting period.
†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.
*Agency responses received after June 2013 are posted verbatim.