Report 2014-132 Recommendation 6 Responses

Report 2014-132: Apple Valley Area Water Rates: Differences in Costs Affect Water Utilities' Rates, and One Utility May Have Spent Millions of Ratepayer Funds Inappropriately (Release Date: April 2015)

Recommendation #6 To: Victorville Water District

To demonstrate to water customers how they are working to keep rates reasonable, the four water utilities should document their cost-saving efforts and quantify, to the extent possible, any specific cost savings achieved from their respective efforts.

1-Year Agency Response

Victorville did not submit a 1 year response.

  • Estimated Completion Date:
  • Response Date: May 2016

California State Auditor's Assessment of 1-Year Status: Will Not Implement

We contacted Victorville and it stated that it will not be changing its statement from the 60-day response. Please see its 60-day response and our assessment of that response below.


6-Month Agency Response

Victorville did not submit a 6-month response.

  • Estimated Completion Date:
  • Response Date: November 2015

California State Auditor's Assessment of 6-Month Status: Will Not Implement

We contacted Victorville and it stated that it will not be changing its statement from the 60-day response. Please see its 60-day response and our assessment of that response below.


60-Day Agency Response

Victorville's water rates are adopted via appropriate public processes. Planned rate increases, which had been approved by the voters, have been deferred at several public hearings over the past five years following significant public discussion, including detailed written staff reports. Not once has a single customer asked for additional documentation of cost savings efforts, only appreciation that the rates are lower. Victorville has no intention of further quantifying cost-saving efforts and will instead put that energy and expense toward keeping rates low and responding to actual customer inquiries.

  • Response Date: July 2015

California State Auditor's Assessment of 60-Day Status: Will Not Implement

As we indicate on page 26 of our report, we found during our review that Victorville did determine the cost savings of its efforts. We are disappointed that Victorville states that it does not intend to be more transparent in how it keeps rates reasonable for its citizens.


All Recommendations in 2014-132

Agency responses received are posted verbatim.


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