To further its mission to obtain the lowest possible rates for reliable and safe utility service for ratepayers through its reviews of balancing accounts, Ratepayer Advocates should coordinate with the commission's Energy Division to avoid duplicating review efforts.
ORA water and energy staff meet routinely with Division of Water and Audits and Energy Division to make them aware of the audits that ORA will be performing, so that these divisions can decide on which audits still need to be performed.
The "First Month of Full Implementation" is not relevent to this recommendation because the audits that ORA performs have always been available to the commission's other divisions. ORA's audits are part of the evidentiary record in a commission proceding and are therfore available to the commissions Energy Division and Division of Water and Audits. ORA is working with both divisions to make them aware of when we are performing audits and for which accounts, as an additional measure of certainty that they are monitoring the proceedings at the Commission.
Our recommendation aims to ensure that Ratepayer Advocates and the commission's Energy Division do not duplicate their efforts by reviewing the same balancing accounts. Although the reviews of balancing accounts may be available to the commission staff after they have been concluded, this approach would not be effective in avoiding duplication. In order to avoid duplication of effort, Ratepayer Advocates needs to inform the commission staff of the balancing accounts it plans to review as soon as it finalizes its review plans.
Agency responses received are posted verbatim.