Report 2012-117 Recommendation 7 Responses

Report 2012-117: State Athletic Commission: Its Ongoing Administrative Struggles Call Its Future Into Question (Release Date: March 2013)

Recommendation #7 To: Athletic Commission, State

To ensure that it adequately tracks critical information related to its basic functions and mission, the commission should work with Consumer Affairs to ensure that the new online program will meet its needs and requirements. Once the program is in place, the commission should use it as its central means for tracking its operations.

Annual Follow-Up Agency Response From November 2019

As previously reported, the California State Athletic Commission (CSAC) in conjunction with Department of Consumer Affairs, has developed a Business Modernization Plan to effectively facilitate the analysis, approval, and potential transition to a new licensing and enforcement platform. The Plan outlines an approach to identifying CSAC specific business needs.

The Commission began its Business Activities in October 2019, per its reported schedule. Commission staff and department staff of the Organizational Improvement Office have begun weekly analysis and documentation of their current 68 business processes. Though early, the efforts are promising. The next major milestone is to begin the Project Approval Lifecycle (PAL) and achieve an approved Stage 1 package by October 2020.

Estimated Completion Date: Ongoing

California State Auditor's Assessment of Annual Follow-Up Status: Pending

Annual Follow-Up Agency Response From October 2018

CSAC began meeting with DCA project staff in May, 2017. Initial meetings included general education and discussion about the business modernization effort and its staff and time demands. Since identifying CSAC-specific needs via business analysis is the first step, CSAC inventoried their business processes in August 2017. The CSAC has initially identified 64 business processes across their enterprise. This inventory informed the initial schedule for business analysis facilitated by DCA Organizational Change Management staff. CSAC is currently scheduled to begin business analysis in October 2019. The thorough planning, business analysis, and CSAC-specific nature of this effort will ensure success for the Commission.

Estimated Completion Date: October 2023

California State Auditor's Assessment of Annual Follow-Up Status: Partially Implemented

The commission has taken the first step in addressing this recommendation by working with Consumer Affairs to develop a business modernization plan, which will ultimately result in a new licensing and enforcement platform.

Annual Follow-Up Agency Response From November 2017

The California State Athletic Commission (CSAC) in conjunction with Department of Consumer Affairs, has developed a Business Modernization Plan to effectively facilitate the analysis, approval, and potential transition to a new licensing and enforcement platform. The Plan outlines our approach to identifying CSAC specific business needs, determining cost effective options, and proposes initial schedules. The Plan also considers the impacts and requirements of the Project Approval Lifecycle (PAL), the project approval process required by the California Department of Technology. CSAC will perform a mandated cost benefit analysis, or determine the cost effectiveness of each alternative platform, during Stage 2 of the PAL process. The Financial Analysis Worksheets, required in Stage 2, facilitate fiscal planning and comparison, and will be used to determine cost benefit specifically for CSAC. CSAC began meeting with DCA project staff in May 2017. Initial meetings included general education and discussion about the business modernization effort and its staff and time demands. Since identifying CSAC-specific needs via business analysis is the first step, CSAC inventoried their business processes in August 2017. The CSAC has initially identified 64 business processes across their enterprise. This inventory informed the initial schedule for business analysis facilitated by DCA Organizational Change Management staff. CSAC is currently scheduled to begin business analysis in October 2019. The thorough planning, business analysis, and CSAC-specific nature of this effort will ensure success for the Commission. Anticipated Date of Implementation: Proposed timelines are included and maintained in the individual Business Modernization Reports and may change due to business resource contention. CSAC progress through business modernization may change based on program resources, current legislative/business landscape, complexity, fiscal landscape, and the PAL process.

Estimated Completion Date: Unknown

California State Auditor's Assessment of Annual Follow-Up Status: Pending

Annual Follow-Up Agency Response From October 2016

The Commission will look to transition to a new IT platform in the future. An important step in that transition will be performing thorough business planning to determine and document the functional requirements specific to the Commission that are necessary in the new platform. The business planning will include an inventory of all business processes, workflow for each business process, specific use cases for each process, and development of functional requirements based upon these artifacts. The Commission will partner with the Department on completion of these tasks to ensure a smooth transition to the new platform. While we plan for this transition, we are tracking critical information needed to fulfill the mission of health and safety for the athletes and public.

Estimated Completion Date: Unknown

California State Auditor's Assessment of Annual Follow-Up Status: Not Fully Implemented

Annual Follow-Up Agency Response From September 2015

The Commission responded on 9/26/14 that it will work with the Department of Consumer Affairs to ensure that BreEZe meets our requirements. DCA initially scheduled the Commission to begin planning and implementation in Release 3. However, Release 3 has been delayed pending a cost benefit analysis. Once the cost benefit analysis has been completed, the Commission will have more information regarding implementation.

Estimated Completion Date: unknown

California State Auditor's Assessment of Annual Follow-Up Status: Not Fully Implemented

Annual Follow-Up Agency Response From September 2014

The commission will work with Consumer Affairs to ensure that the new online program meets our needs and requirements. Consumer Affairs has scheduled the commission to begin implementation of the new online program with phase three boards and bureaus. Consumer Affairs is working with phase one boards and bureaus now. The commission plans to use the new online program as our central means for tracking operations once it is fully implemented.

I am aware this is the same response. I have no new information to provide. We are in the third phase of the Breeze rollout and Phase 2 is not expected to rollout for another year.

Completion Date: December 2014

California State Auditor's Assessment of Annual Follow-Up Status: Pending

Auditee did not substantiate its claim of full implementation

1-Year Agency Response

Completion Date: March 2014
Response Date: April 2014

California State Auditor's Assessment of 1-Year Status: Pending

Until the commission fully transitions to Consumer Affairs' new online program and can demonstrate that the program adequately tracks information critical to the commission's operations, we will continue to report the status of this recommendation as pending.

Auditee did not substantiate its claim of full implementation

6-Month Agency Response

CSAC Response: This is early in the Breeze rollout. The Commission cannot give a proper comment on this recommendation.

Estimated Completion Date: ?
Response Date: September 2013

California State Auditor's Assessment of 6-Month Status: Pending

60-Day Agency Response

The commission stated that it cannot give a proper comment on this recommendation because Consumer Affairs has not begun to put its new online system in place.

Response Date: March 2013

California State Auditor's Assessment of 60-Day Status: No Action Taken

All Recommendations in 2012-117

Agency responses received after June 2013 are posted verbatim.