To more accurately report on its plan review activities to stakeholders and provide relevant information to management, the division should provide current information on its performance, by phase, at the time of the reporting period.
The DSA has changed its methodology for calculating time for plan review activities to provide additional transparency to stakeholders and management. The DSA now calculates performance as projects complete each phase of plan review instead of completion of the entire plan review process. In addition, any phase that starts and ends on the same day is now calculated as "1" day instead of with a zero value.
The Division of the State Architect (division) now produces two versions of its "Plan Review Scorecard," one which reports on the status of plans that have finished review in a given month, and another which reports on plans still in progress. Further, the scorecards each provide details on the individual projects used to calculate the performance metrics. This allows stakeholders the ability to examine how an individual project fares in relation to the whole or to analyze the data using an alternate methodology.
According to the department, the division will change its methodology to capture relevant information upon completion of each plan review phase in January 2013. (See 2013-406, p. 46)
Agency responses received after June 2013 are posted verbatim.