Report 2010-102 Recommendation 18 Responses

Report 2010-102: Administrative Office of the Courts: The Statewide Case Management Project Faces Significant Challenges Due to Poor Project Management (Release Date: February 2011)

Recommendation #18 To: Administrative Office of the Courts

To ensure that any future IT projects are in the best interest of the judicial branch and the State, the AOC should complete a thorough analysis of the project’s cost and benefits before investing any significant resources and time into its development, and update this analysis periodically and as significant assumptions change.

1-Year Agency Response

The AOC stated it has been working diligently with the Technology Agency since its review of CCMS. The AOC further stated it has taken steps to integrate the Technology Agency’s recommendations into its existing technology project management process. The AOC reported this includes working with the Technology Agency on project concept documents and the project charters for future IT projects and using project planning documents more similar to those typically used for executive branch IT projects. (See 2013-406, p. 133)

California State Auditor's Assessment of 1-Year Status: Fully Implemented

All Recommendations in 2010-102

Agency responses received after June 2013 are posted verbatim.