To ensure that employees understand their right to file either an EEO complaint or grievance, and to reduce any associated fear of retaliation, the appeals board should notify employees annually of its EEO complaint process and grievance process, including the protections from retaliation included in both. For example, the appeals board should remind employees that they could pursue either EEO complaints or grievances with certain outside entities, especially if they believe they may have been retaliated against.
In January 2009 the appeals board issued a memo to all employees informing them of the EEO complaint and grievance process. The memo also notified employees that the appeals board had updated its intranet site to contain more detailed information about these processes, including the policy statements, a list of EEO counselors, and complainant rights. Finally, the appeals board reports that it provided EEO and grievance training in January 2009, and placed a copy of the training curriculum on its intranet site. (See 2010-406 p. 62)
Agency responses received after June 2013 are posted verbatim.