DHCS should implement the action it proposed in its investigative report. Specifically, its Office of Civil Rights should implement a series of management training sessions to ensure that DHCS management fully understand and adhere to its nondiscrimination policy to ensure equal employment opportunity for all candidates and employees.
DHCS reported that it had developed the management training and that its Office of Civil Rights began conducting small group training for managers and supervisors in December 2016. In addition, it reported that it provided this training for all managers and supervisors in January 2017. Further, DHCS stated that it intends to repeat the training every two years and that the training will also be available as needed.