Report 2021-118 Recommendation 6 Responses
Report 2021-118: State Water Resources Control Board: It Lacks the Urgency Necessary to Ensure That Failing Water Systems Receive Needed Assistance in a Timely Manner (Release Date: July 2022)
Recommendation #6 To: Water Resources Control Board
To minimize the prolonged periods during which Californians suffer without safe drinking water, the State Water Board should do the following by January 2023, establish and implement a process for project managers and staff to document their communications with water systems.
6-Month Agency Response
DFA developed a process to document communications with water systems. See attachment #6.
- Completion Date: January 2023
- Response Date: January 2023
California State Auditor's Assessment of 6-Month Status: Fully Implemented
State Water Board developed procedures to document communications with applicants.
60-Day Agency Response
The Division of Financial Assistance (DFA) currently has a process in place to document communications with water systems. DFA is reviewing this process and identifying opportunities for further improvements to the process, as well as ensuring staff have been properly trained on the expected documentation procedures.
- Estimated Completion Date: January 1, 2023
- Response Date: September 2022
California State Auditor's Assessment of 60-Day Status: Pending
We look forward to reviewing the State Water Board's revised process to document communications with water systems.
All Recommendations in 2021-118
Agency responses received are posted verbatim.