Report 2015-503 Recommendation 1 Responses

Report 2015-503: Follow-Up—California Department of Social Services: It Has Not Corrected Previously Recognized Deficiencies in Its Oversight of Counties' Antifraud Efforts for the CalWORKs and CalFresh Programs (Release Date: June 2015)

Recommendation #1 To: Social Services, Department of

To ensure that staff monitor both counties' processing of match lists and counties' reporting of investigation activity in a consistent and effective manner, Social Services should develop and document formal procedures for the IEVS and SIU review processes.

Annual Follow-Up Agency Response From November 2016

Attached are the completed Special Investigations Unit (SIU) and Income Eligibility and Verification System (IEVS) review manuals that will be used to ensure consistency on IEVS and SIU reviews.

  • Completion Date: September 2016

California State Auditor's Assessment of Annual Follow-Up Status: Fully Implemented


1-Year Agency Response

A draft of the Special Investigations Unit (SIU) and Income Eligibility and Verification System (IEVS) formal procedures was revised to incorporate peer review edits and comments and is currently undergoing final review. The IEVS and SIU manuals are both comprehensive tools that have taken an extensive amount of time to develop and review. Additionally, the Department wants to ensure that the manuals and tools actually are helpful to new and existing staff; therefore, CDSS is piloting both manuals on current and upcoming reviews.

  • Estimated Completion Date: September 2016
  • Response Date: June 2016

California State Auditor's Assessment of 1-Year Status: Pending


6-Month Agency Response

A draft of the Income Eligibility and Verification System and Special Investigations Unit formal procedures is undergoing peer review.

  • Estimated Completion Date: 4/29/16
  • Response Date: December 2015

California State Auditor's Assessment of 6-Month Status: Pending


60-Day Agency Response

Draft of the Income Eligibility and Verification System and Special Investigations Unit formal procedures is in progress.

  • Estimated Completion Date: April 29, 2016
  • Response Date: August 2015

California State Auditor's Assessment of 60-Day Status: Pending


All Recommendations in 2015-503

Agency responses received are posted verbatim.


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