To better manage its operations related to issuing traffic citations, the Department should implement a process by March 2017 to verify quarterly the accuracy and completeness of the data in its records management system.
The Police Department has implemented a process to verify at least quarterly the accuracy of traffic citations entered in the records management system. A process and policy was issued by the Police Chief on December 12, 2016. The review consists of a spot check to ensure information entered into the records management system is consistent and accurate when compared to the original citation. Any errors or discrepancies are reported to the Records Supervisor for corrective action and/or training.
The department is currently reviewing its records management and processing systems to formulate a procedure to implement this recommendation.
Agency responses received are posted verbatim.