By December 2015 CalTech should develop and adopt criteria to guide the type and degree of intervention it will take to prevent IT projects with significant problems from continuing without correction, including when and what CalTech should require that sponsoring agencies perform as remedial actions, and what sanctions CalTech will impose for noncompliance with these remedial actions.
Reflected in SIMM 45, CDT developed and adopted criteria to guide the type and degree of intervention it will take to prevent IT projects with significant problems from continuing without correction.
ITPOD has developed a draft escalation and correction action plan. The final version is expected to be completed in December 2016.
The Information Technology Project Oversight Division ITPOD has developed an escalation process which includes a reporting template and examples of conditions that warrant escalation (See attached). In the course of drafting the escalation process, ITPOD decided to also develop a "Corrective Action Plan" process which will formally notify departments that certain conditions or negative trends must be remediated, and if allowed to continue, could result in suspension or termination of the project. This process will become official State policy which necessitates allowing for consultation with Agency Information Officers and drafting State Administrative Manual updates. The additional time needed for this recommendation is due to the anticipated time needed to appropriately articulate and vet the conditions which warrant this action.
Activity is progressing in developing the criteria for future use in determining project intervention.
- Develop a "progressive discipline" framework to communicate the need for corrective action to departments - in process
Agency responses received are posted verbatim.