Report 2014-602 Recommendation 13 Responses

Report 2014-602: High Risk Update—California Department of Technology: Lack of Guidance, Potentially Conflicting Roles, and Staffing Issues Continue to Make Oversight of State Information Technology Projects High Risk (Release Date: March 2015)

Recommendation #13 To: Technology, California Department of

To improve its oversight training, by June 2015 CalTech should continue to implement a consistent and repeatable training plan for IPO analysts, which includes contract management, project assessment, IT systems engineering, and maintaining independence.

Agency Response*

The new onboarding process training has been developed. IT Projects Quarterly Training Plan will be updated to cover areas identified by the California State Auditor (CSA). Estimated completion date is June 2018.

  • Response Type†: Annual Follow Up
  • Estimated Completion Date: June 2018
  • Response Date: November 2017

California State Auditor's Assessment of Status: Partially Implemented


Agency Response*

In conjunction with CSA'a advice, the ITPOD's plan for implementation includes:

- Develop training priorities for new staff and for continuing staff-in process.

- Identify existing training courses that can be leverage-in process.

- Develop customized content for any additional training course that are needed.

- Finalize curriculum and schedule.

- Seek additional funding, if needed.

  • Response Type†: Annual Follow Up
  • Estimated Completion Date: June 2017
  • Response Date: October 2016

California State Auditor's Assessment of Status: Not Fully Implemented


Agency Response*

As of April 2016, ITPOD will began using a new employee onboarding checklist which will ensure every new IPO manager is provided with the information to perform their work functions and which will be used to plan for the training they will need. (See attachment)

  • Response Type†: 1-Year
  • Completion Date: March 2016
  • Response Date: March 2016

California State Auditor's Assessment of Status: Partially Implemented

The information CalTech provided does not address how IPO analysts will be trained on an ongoing basis, such as the extent of and timing of required ongoing training and continuing education.

  • Auditee did not address all aspects of the recommendation

Agency Response*

Workload and vacancies have impeded progress on the development of this plan. Additional time will be needed to complete it.

  • Response Type†: 6-Month
  • Estimated Completion Date: Jan 2016
  • Response Date: September 2015

California State Auditor's Assessment of Status: Pending


Agency Response*

Plan for Implementation:

- Develop training priorities for new staff and for continuing staff - in process

- Identify existing training courses that can be leveraged - in process

- Develop customized content for any additional training courses that are needed - not started

- Finalize curriculum and schedule - not started

- Seek additional funding if needed - not started

  • Response Type†: 60-Day
  • Estimated Completion Date: 06/30/2015
  • Response Date: May 2015

California State Auditor's Assessment of Status: Pending


All Recommendations in 2014-602

†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.

*Agency responses received after June 2013 are posted verbatim.


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