Developmental Services should eliminate inconsistency between the information it accepts and analyzes as part of the initial fee determination and the information it reviews as part of the appeals process. The fees reassessed during the appeals process should be based on an established fee schedule and should not be based solely on staff judgment. Any exceptions to the fee schedule should be justified in writing and approved by the program manager after thorough review.
The Department continues to work within current statutory and regulatory framework, where the initial fee determination and the appeal process consider different information. All information submitted for appeal is documented and approved by the program manager. This recommendation is met under AB564 which requires the Department to consider only similar information during the appeals process as that which was used in the initial fee determination process. These requirements go into effect on July 1, 2016.
As indicated by the department, AB 564 essentially implements our recommendation.
Pending statutory changes, the Department continues to work within the current statutory and regulatory framework, where the initial fee determination and the appeal process consider different financial information.
Developmental Services has marked this recommendation as Fully Implemented however, it is waiting for pending legislation to address the recommendation. Therefore, we have assessed this recommendation as Pending.
60-Day Report Response: As part of the formal policy and procedures review to be completed by July 2015, the Departments' legal staff is reviewing statutory and regulatory authority to better align the two processes. The CFS Program Manager has trained staff, and continues to monitor through weekly staff meetings and documentation requirements to ensure for accuracy and uniform application throughout the program population.
†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.
*Agency responses received after June 2013 are posted verbatim.