Report 2013-125 Recommendation 12 Responses

Report 2013-125: California Department of Health Care Services: Weaknesses in Its Medi-Cal Dental Program Limit Children's Access to Dental Care (Release Date: December 2014)

Recommendation #12 To: Health Care Services, Department of

To improve beneficiary utilization rates and provider participation under the program's fee-for-service delivery system, Health Care Services should immediately take the following actions: direct Delta Dental to contract with one or more entities to provide additional dental services in either fixed facilities or mobile clinics in underserved areas, as its contract requires.

6-Month Agency Response

DHCS has directed Delta Dental to contract with one or more entities to provide additional dental services in either fixed facilities or mobile entities in underserved areas. Beginning July 1, 2015, mobile entities will provide preventative and restorative dental services in specified areas throughout the state. The first three counties with scheduled events taking place in the months following the July 1, 2015 implementation date are Alpine, Amador, and Calaveras Counties. DHCS will continue to evaluate counties throughout the state for opportunities to provide dental care through the use of contracted mobile entities.

  • Completion Date: May 2015
  • Response Date: July 2015

California State Auditor's Assessment of 6-Month Status: Fully Implemented

Health Care Services provided copies of contracts signed in May 2015 between Delta Dental and two operators of mobile dental clinics to provide dental services in designated counties.


60-Day Agency Response

DHCS has directed Delta Dental to contract with one or more entities to provide additional dental services in either fixed facilities or mobile entities in underserved areas. Delta Dental will be partnering with a potential subcontractor to pilot the provision of dental services via mobile setting in January 2015. DHCS expects to fulfill its commitment by the established July 1, 2015 implementation date.

  • Estimated Completion Date: July 2015
  • Response Date: February 2015

California State Auditor's Assessment of 60-Day Status: Partially Implemented


All Recommendations in 2013-125

Agency responses received are posted verbatim.


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