To improve the quality of the information prison medical staff document in inmate medical records, the Receiver's Office should either develop or incorporate into an existing process a means by which it evaluates prison medical staffs' documentation in inmates' medical records and retrains medical staff as necessary. The Receiver's Office should develop and implement this process by June 30, 2015.
Proposed Action Plan:
Review current policies and procedures and make any necessary changes.
Medical Services currently has existing policies and processes to systematically evaluate medical staff for professional competency which includes clinical documentation and performance improvement plans, if necessary. [Please refer to Inmate Medical Services Policies and Procedures Volume 3, Chapter 4A - Primary Care Provider Mentoring - Proctoring Program and Clinical Performance Appraisal Process Policy; Chapter 4B - Primary Care Provider Mentoring - Proctoring Program and Clinical Performance Appraisal Process Procedure.]
Agency responses received are posted verbatim.