Report 2013-109 Recommendation 11 Responses

Report 2013-109: California Public Utilities Commission: Improved Monitoring of Balancing Accounts Would Better Ensure That Utility Rates Are Fair and Reasonable (Release Date: March 2014)

Recommendation #11 To: Ratepayer Advocates, Office of

To ensure that findings and conclusions resulting from the reviews of balancing accounts are appropriate, complete, and supported, Ratepayer Advocates should, within six months, develop a document retention policy for all documents related to, among other things, balancing account reviews for a minimum of three years after the completion of these reviews.

Agency Response*

Ratepayer Advocates did not provide its one-year response to this recommendation.

  • Response Type†: 1-Year
  • Completion Date: August 2014
  • Response Date: April 2015

California State Auditor's Assessment of Status: Fully Implemented

Although Ratepayer Advocates provided an audit guide as support that it has implemented this recommendation, it did not provide its one-year response to this recommendation. Based on our review of the audit guide, Ratepayer Advocates' audit guide addresses document retention for all documents related to balancing account reviews for a minimum of three years after the completion of the reviews.


Agency Response*

This has been implemented as part of the audit guide.

  • Response Type†: 6-Month
  • Completion Date: August 2014
  • Response Date: September 2014

California State Auditor's Assessment of Status: Pending

Ratepayer Advocates did not provide the audit guide it references to substantiate its claim of full implementation.

  • Auditee did not substantiate its claim of full implementation

Agency Response*

These recommended elements will be part of the audit guide that ORA is creating.

  • Response Type†: 60-Day
  • Estimated Completion Date: 5/16/14
  • Response Date: May 2014

California State Auditor's Assessment of Status: Pending


All Recommendations in 2013-109

†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.

*Agency responses received after June 2013 are posted verbatim.


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