Report 2013-045 Recommendation 12 Responses

Report 2013-045: Bureau for Private Postsecondary Education: It Has Consistently Failed to Meet Its Responsibility to Protect the Public's Interests (Release Date: March 2014)

Recommendation #12 To: Private Postsecondary Education, Bureau for

To comply with state law and to ensure that it effectively manages its inspections of institutions, the bureau should establish a mechanism for tracking the amount of time its staff take to complete each step of its announced inspection process.

Annual Follow-Up Agency Response From September 2015

Previously the Bureau provided documentation that a mechanism for tracking the amount of time its staff takes to complete each step of its announced inspection process had been implemented. The State Auditor considered the response partially complete because "there was no evidence that its managers actively review the data on a regular basis or that the data is consolidated and analyzed to ensure that it is effectively managing its inspection of institutions."

While that requirement was not included in the initial recommendation, the Bureau is providing the manager's procedures that include reviewing the time spent on announced compliance inspections and evaluation of that data.

California State Auditor's Assessment of Annual Follow-Up Status: Fully Implemented


1-Year Agency Response

The Bureau has included tracking the time it takes to complete each step of the announced inspection process in the procedure #2013-0070 for Compliance Inspections, (Attachment #12). Further, the compliance inspection workbook has been amended to include space for tracking the time it takes for each step of the compliance inspection process (Attachment #13).

California State Auditor's Assessment of 1-Year Status: Partially Implemented

The bureau provided us a copy of its updated procedures for compliance inspections and has updated its compliance inspection workbook to include time tracking at each step of the announced compliance inspection process. However, the bureau did not provide evidence that its managers actively review this data on a regular basis or that this data is consolidated and analyzed to ensure that it is effectively managing its inspection of institutions.


6-Month Agency Response

The Bureau has a tracking log for announced and unannounced compliance inspections. The adequacy of the log will be evaluated during the workload analysis that is currently underway by CPS. This is the responsibility of the Bureau Chief.

California State Auditor's Assessment of 6-Month Status: Pending


60-Day Agency Response

The Bureau has a tracking log for announced and unannounced compliance inspections. The adequacy of the log will be evaluated during the workload analysis that is currently underway by CPS. This is the responsibility of the Bureau Chief.

California State Auditor's Assessment of 60-Day Status: Pending


All Recommendations in 2013-045

Agency responses received are posted verbatim.