Report 2012-119 Recommendation 12 Responses

Report 2012-119: California Department of Veterans Affairs: It Has Initiated Plans to Serve Veterans Better and More Cost-Efficiently, but Further Improvements Are Needed (Release Date: May 2013)

Recommendation #12 To: Veterans Affairs, Department of

To better reach a larger number of veterans who might not otherwise learn about and take advantage of benefits and services to which they are entitled, CalVet should continue to use technology, including implementing CalVet Connect.

Agency Response*

This project was completed and closed out by the Department of Technology.

  • Response Type†: 1-Year
  • Completion Date: March 2014
  • Response Date: May 2014

California State Auditor's Assessment of Status: Fully Implemented

Agency Response*

CalVet Connect is nearing the end of the design phase and beginning testing. A pilot of the system will occur in early December with full implementation occurring in February of 2014.

  • Response Type†: 6-Month
  • Estimated Completion Date: February 2014
  • Response Date: November 2013

California State Auditor's Assessment of Status: Pending

Agency Response*

CalVet will continue to use technology to reach Veterans by developing CalVet Connect. A vendor has been selected and will be awarded the contract in April 2013. The project is expected to start on May 1, 2013. This is a reportable project to the California Technology Agency and they are providing Project Oversight. We anticipate launching CalVet Connect in February 2014. CalVet Connect Contract Awarded. FSR submitted.

  • Response Type†: 60-Day
  • Estimated Completion Date: February 2014
  • Response Date: July 2013

California State Auditor's Assessment of Status: Partially Implemented

All Recommendations in 2012-119

†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.

*Agency responses received after June 2013 are posted verbatim.

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