Social Services should work with the Alameda County CWS agency to improve its percentage of ongoing case visits completed until it at least meets Social Services’ compliance goal of 90 percent.
Social Services stated that it continues to monitor Alameda’s performance on this measure. Social Services asserted that Alameda made progress last calendar year on case worker visits, meeting or exceeding the 90 percent threshold in all but two months. (See 2013-406, p. 119)
Agency responses received after June 2013 are posted verbatim.