In order to ensure that staff receive relevant information on the program’s status, the Authority should amend the oversight consultant’s work plan to include a critical review of the progress reports for accuracy and consistency. Authority staff also should request that the Program Manager revise its progress reports to include information on the status of contract products and services in relationship to what was promised.
The Authority’s project management oversight consultant amended its work plan to include review of the program manager’s progress reports. The Authority provided a March 2011 progress report from the program manager, which included a table of past-due deliverables and an analysis of the “earned value” of its work based on the deliverables. (See 2012-406, p. 191)
Agency responses received after June 2013 are posted verbatim.