The State Bar should ensure that staff use checklists of significant tasks when processing case files and fully implement its 2005 policy directive for random audits of case files by supervising trial counsel.
The Office of Chief Trial Counsel has implemented automated checklists for each phase of its functions including Intake, Investigation, and Trials. Each checklist must be completed before a case can be released in OCTC's computer system for forwarding to the next stage of the process. Screen shots of the checklists are included as well as system documentation from the Office of Information Technology. (See 2011-041, p. 189)
Agency responses received after June 2013 are posted verbatim.