Report 2017-112 Recommendation 13 Responses

Report 2017-112: Homelessness in California: State Government and the Los Angeles Homeless Services Authority Need to Strengthen Their Efforts to Address Homelessness (Release Date: April 2018)

Recommendation #13 To: Los Angeles Homeless Services Authority

To expand the number of service providers through targeted technical assistance, the Authority should develop and implement a process by December 2018 to track aggregate application evaluation data, including the common reasons applicants fail to qualify for funding, among other information.

1-Year Agency Response

LAHSA has partially implemented recommendation 13. The MyOrg system has been built out to collect and analyze RFP application scores. The core functionality of the RFSQ application and basic export capabilities have been finalized, however LAHSA's IT team is working to implement user permissions to enforce organization control systems to increase system accountability. As this was not initially part of the project scope, but is required for successful use of the app, the overall delivery of the application is set back about 4-6 weeks. IT is building out final enhancements to the RFSQ app and will have it done for Monitoring and Compliance to start testing by late-March 2019 for a period of 2-3 weeks. After Monitoring and Compliance tests the RFSQ app, Monitoring and Compliance and IT will meet to discuss any last enhancements for IT to build before rolling out the RFSQ app by the end of April 2019.

California State Auditor's Assessment of 1-Year Status: Partially Implemented

6-Month Agency Response

LAHSA Procurement and IT departments are working to enhance current LAHSA systems including, MyOrg and Contract Logix, to allow more functionality including aggregate data tracking and analysis as requested by this audit. These enhancements are under development. The Procurement team has started testing the evaluation tracking with the scores from the most recent RFP. This will be fully implemented by December 2018.

California State Auditor's Assessment of 6-Month Status: Pending

60-Day Agency Response

LAHSA Procurement and IT departments are working to enhance the current application system, MyOrg, to ensure aggregate application evaluation data is collected and analyzed. These enhancements are under development and are scheduled for testing by October 2018 with full implementation by December 2018.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2017-112

Agency responses received are posted verbatim.