Report 2014-131 Recommendation 18 Responses

Report 2014-131: California State Government Websites: Departments Must Improve Website Accessibility So That Persons With Disabilities Have Comparable Access to State Services Online (Release Date: June 2015)

Recommendation #18 To: Human Resources, California Department of

To ensure that it can adequately track the results of its accessibility testing, by July 31, 2015, CalHR should develop tracking tools that will allow it to document its testing efforts. At a minimum, these tools should track what portions of its jobs site were tested, what errors were found, and whether and when those errors were addressed.

60-Day Agency Response

CalHR developed a new comprehensive Test Management Plan that includes manual and automated accessibility testing procedures. The frequency of accessibility testing efforts are inclusive of both adhoc and scheduled testing. Within the Test Management Plan CalHR has identified the process in which accessibility testing results and remediation efforts for each project, incident or service request will be documented and stored. This recommendation is complete as of July 3, 2015.

California State Auditor's Assessment of 60-Day Status: Fully Implemented

All Recommendations in 2014-131

Agency responses received are posted verbatim.